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TruVoice Agent Buddy Box Universal Headset or Handset Training Solution with Mute
THB 1287
Price Details
Excluding Shipping & Custom charges ( Shipping and custom charges will be calculated on checkout )
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The TruVoice Agent Training Buddy Box makes side by side training easy to achieve with ANYRJ9 RJ10 RJ11 RJ22 4P4C Headsets.
Fast
Shipping
คืนสินค้าฟรี*
แพ็คสินค้าอย่างปลอดภัย
สินค้าแท้ 100%
PCI DSS Compliance
ISO 27001 Certified
จุดเด่น
รายละเอียดสินค้า
- Essential Contact Center or Office Device - allows you to connect any 2 Telecom Headsets to one phone.
- Works with 99% of Phones Nortel, Avaya, Nortel, Mitel, Polycom, Aastra, Shoretel, Yealink, Vtech etc. Will NOT Work with Cisco, although Cisco Version is available for the same Price
- 2 x Mute Buttons allows the Trainer to "Listen in only" or "Join" a call If needed. Simple but Effective Essential Call Center Training Tool.
- Compact and sturdy Design, allows easy storage or transportation.
| Brand Name | TruVoice |
| Model Name | Agent Buddy Box |
| Age Range Description | Adult |
| Manufacturer | TruVoice |
| Headphones Ear Placement | On Ear |
| Headphone Folding Features | On Ear |
| Earpiece Shape | Over-ear |
| Impedance | 100 Ohms |
| Noise Control | Passive Noise Cancellation |
| Audio Driver Type | Dynamic Driver |
| Compatible Devices | Telephones |
| EU Spare Part Availability Duration | 2 Years |
| Additional Features | 2 RJ9 RJ10 RJ11 RJ22 4P4C Ports for headsets or handsets, Universal Training Essential |
| Headphone Jack | 6.35 mm Jack |
| Connectivity Technology | Wired |
| Color | Black |
| Brand | TruVoice |
| Ear Placement | On Ear |
| Form Factor | On Ear |
| Item Weight | 1.5 lbs (680 grams) |
เหมาะสำหรับใคร?
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Training Environments
Ideal for training programs where supervisors need to monitor and guide new employees during calls effectively.
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Call Centers
Perfect for call centers that require dual-user capabilities for training, quality assurance, or performance evaluation.
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Customer Support
Beneficial for customer support teams seeking efficient and clear communication while training and mentoring new staff.
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Casual Use
Not suitable for casual phone users who do not require specialized training setups or features offered by this product.
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Large Teams
May not be ideal for large team settings where multiple simultaneous connections are needed beyond two users.
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Mobile Professionals
Mobile professionals looking for portable, single-user headsets may find this solution too bulky and limited.
ข้อมูลผลิตภัณฑ์
คําถามและคําตอบของลูกค้า
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คำถาม:
What is the TruVoice Agent Buddy Box?
คำตอบ: The TruVoice Agent Buddy Box is a training solution designed for use in call centers and customer service environments. It allows trainers to monitor calls while providing valuable feedback to agents. With its universal compatibility for headsets and handsets, the Buddy Box ensures that various devices can be connected seamlessly. This setup is ideal for training new employees or enhancing existing practices, as it offers an effective way to enhance communication skills and performance. -
คำถาม:
Is the TruVoice Agent Buddy Box compatible with all headsets?
คำตอบ: Yes, the TruVoice Agent Buddy Box is designed to be universally compatible with a wide range of headsets and handsets, making it versatile for various users. Whether you’re using traditional phone lines or modern VoIP systems, this product ensures you can connect your preferred device for training sessions. This compatibility allows businesses to use their existing equipment, making the transition seamless and efficient. -
คำถาม:
What features does the mute function offer?
คำตอบ: The mute function in the TruVoice Agent Buddy Box allows trainers to selectively mute their audio during training sessions, which is crucial for maintaining a professional environment. This feature ensures that learners focus on the conversation without unintentional interruptions. It's particularly useful for trainers who want to interject coaching tips without the agent hearing them or for keeping training sessions discreet when necessary. -
คำถาม:
How is the TruVoice Agent Buddy Box set up for training?
คำตอบ: Setting up the TruVoice Agent Buddy Box for training is straightforward. Simply connect the trainer's headset and the agent's handset to the Buddy Box. The device provides clear audio for both parties, allowing seamless interaction during the training session. This setup is beneficial in environments where hands-on training is necessary, as it helps trainees develop essential skills in real-time situations. -
คำถาม:
Can the TruVoice Agent Buddy Box be used for remote training?
คำตอบ: The TruVoice Agent Buddy Box is primarily designed for in-person training sessions. However, it can still be utilized in a remote training environment if the correct setup is in place, such as using VoIP services or integrating it with video conferencing tools. This flexibility allows businesses to adapt their training strategies and cater to remote employees while still providing supportive training experiences. -
คำถาม:
What types of training can benefit from using the Buddy Box?
คำตอบ: The TruVoice Agent Buddy Box is beneficial for various types of training, including customer service training, sales techniques, and conflict resolution. By allowing trainers to listen and provide real-time feedback to agents, it equips teams with necessary skills in a practical setting. This can enhance learning experiences and bolster confidence, particularly in high-call-volume environments. -
คำถาม:
What is the audio quality like on the Buddy Box?
คำตอบ: The audio quality of the TruVoice Agent Buddy Box is designed to ensure clear communication during calls. It utilizes advanced audio technology to minimize distortion and provide crisp sound for both trainers and trainees. This clarity is vital for effective training sessions, as clear communication fosters better comprehension and helps avoid misunderstandings in instruction. -
คำถาม:
Is the TruVoice Agent Buddy Box portable?
คำตอบ: Yes, the TruVoice Agent Buddy Box is compact and lightweight, which makes it easy to transport for use in different training rooms or sites. Its portability is an advantage for companies that may need to conduct training sessions in various locations. This flexibility allows for dynamic presentations and training methodologies, ensuring that your training sessions can be both engaging and effective. -
คำถาม:
How does the Buddy Box improve agent performance?
คำตอบ: The TruVoice Agent Buddy Box enhances agent performance by providing immediate feedback from trainers during live calls. This on-the-spot coaching allows agents to adjust their strategies and improve their skills in real-time. Additionally, repeated training sessions can lead to faster adaptation and mastery of customer interactions, ultimately improving the quality of customer service provided. -
คำถาม:
Where can I buy TruVoice Agent Buddy Box Universal Headset or Handset Training Solution with Mute in Thailand?
คำตอบ: You can purchase the TruVoice Agent Buddy Box Universal Headset or Handset Training Solution with Mute on Ubuy in Thailand. Ubuy offers a convenient online shopping experience, ensuring you can find this product easily along with user reviews and detailed product specifications.
TruVoice Headsets Editorial Review
**** The TruVoice Agent Buddy Box has garnered attention as a versatile training solution for headset or handset environments. Users have highlighted its exceptional ability to facilitate training sessions efficiently. The device allows trainers to effortlessly monitor and manage conversations, making it especially useful in customer service and call center settings. The inclusion of a mute feature has been praised, providing an added layer of control during training without interrupting the flow of dialogue. Many users reported that the setup process was straightforward, enabling teams to incorporate the product quickly into their training routines. This ease of use has made it a valuable asset for organizations looking to enhance their training capabilities without diving into complicated technology. The sound quality received Consistent commendations, with trainers and trainees alike benefiting from clear audio. This clarity allows for better understanding and learning, which is crucial in a training context. Additionally, the design of the product has been described as both functional and user-friendly, catering to the diverse needs of training environments. Overall, the TruVoice Agent Buddy Box appears to fill a valuable niche in training solutions, driving positive customer experiences and fostering effective learning outcomes. **
ความคิดเห็นและคะแนนจากลูกค้า
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5 ดาว
58%
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4 ดาว
23%
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3 ดาว
0%
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2 ดาว
19%
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1 ดาว
0%
แบ่งปันความคิดของคุณกับลูกค้าท่านอื่น
แชร์ความคิดของคุณกับลูกค้ารายอื่น
ข้อดี
- Efficient training facilitation for headset/ handset environments
- Mute feature for better control during training sessions
- Straightforward setup process
- Clear sound quality for improved understanding
- Functional and user-friendly design
ข้อเสีย
- Limited feedback on long-term durability
Platform Trust & Buyer Confidence
“The product received very good packaging & safe…Thank You”
“Accurate delivery timing given”
“Not madly expensive like I thought, and much quicker than promised.”
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“The process was smooth, with clear communication and timelines. This was my 1st purchase and I am really impressed. I will definitely be coming back.”
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THB 1287
สั่งซื้อตอนนี้และรับสินค้าประมาณ วันเสาร์, สิงหาคม 01
This item is not restrict in my country.(Please click on above link if this item is not restrict in your country, So our team will review and allow.)
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PCI DSS compliant and ISO 27001:2022 certified, with encrypted payments and full buyer protection on every order.
คุณสมบัติและประโยชน์
- Essential tool for call center training programs.
- Features dual mute buttons for trainer and agent flexibility.
- Compatible with 99% of phone systems and multiple headset brands.
- Compact design for easy storage and transport.
- Facilitates effective side-by-side training and call supervision.
- User-friendly interface ensures straightforward operation.
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